Privacy and Refund Policy

Privacy Policy: ETCO INDIA is a group of professionals that operate as business associates and not just employees. All the business associates have executed non-disclosure agreements with the firm with the commitment that all the information related to the business and customers shall be kept confidential. In addition, ETCO INDIA enters into non-disclosure agreements with all corporate clients. All the terms of such Non-disclosure agreements are applicable and binding upon ETCO INDIA. In this context, ETCO INDIA has not declared the names of customers on this site as per requirement of the non-disclosure agreements. For the retail customers who may not sign an NDA with ETCO INDIA, it is hereby declared that: (a) All the details of such customers, including personal and business details, captured by ETCO INDIA shall be kept highly confidential and will not be declared to anyone outside the organisation except for situations requiring co-operation with the investigation agencies of the Government of India. (b) Such details shall be stored on highly secured computer systems employing modern security controls. (c) The objective of keeping customer details is to comply with the "Know Your Customer" norms of the Government of India as required by Anti-Money laundering, Anti-terrorism and such other policies. (d) It is hereby declared that ETCO INDIA includes the details of the customers in the accounting statements which in turn are audited by a certified chartered accountant. This is done in accordance with laws and regulations applicable in India and against a non-disclosure agreement signed between ETCO INDIA and the chosen chartered accountant(s). Other terms of confidentiality and privacy shall be agreed in the Master Services Agreement signed between ETCO INDIA and the Customer. Refund Policy: Terms of refund or forefeitment of payments shall be agreed in the Master Services Agreement signed between ETCO INDIA and the Customer. Copyright 2024 - 2028 ETCO INDIA. All Rights Reserved