ETCO INDIA SERVER MANAGEMENT CONSULTANCY
An indicative scope of proposed consulting in the area of Server Management would include the
following:

(a) Operating System Management: Best practices in the management of Windows and
UNIX/LINUX/SOLARIS operating systems. If you still have some systems on Windows NT 4.0 (no longer
supported by Microsoft), then we will help you to create a detailed migration strategy with step by step
implementation plan to achieve Windows 2003 based Active Directory infrastructure.

(b) Security Patch Management: There is a very large informal industry of Exploiters and Hackers who
design and release exploits of various software and applications almost on a daily basis. To protect the
systems from attacks, the OEMs release security patches on a regular basis. We will help you to
implement a centralised Patch Management System for all your Servers.

(c) Service Packs Management: In addition to patches, service packs may be required for Bug Fixing.
ETCO India would support in ensuring a Practice whereby all the servers remain up-to-date on Service
Packs.

(d) TCP and UDP Ports Management: Port Scanning Reports indicate a number of open ports (TCP as
well as UDP) on the Servers. Open ports can be a back door entry for Trojan Codes in the systems. This
vulnerability grows with the size of the network and should be controlled at the right time. Open Ports
are required for Network Services and Applications to work. A good Network or Application
administrator knows the list of ports that are in use within his administrative domain. ETCO India will
help you to implement best practices in Port Management such that only required ports are opened on
the Servers.

(e) Antivirus Management: Antivirus system is one of the most critical components to ensure high
availability of the Servers and workstations. ETCO India will help in defining and implementation of best
practices in anti-virus management preferably on a two or three tier framework.

(f) Administrative Account Management: Administrative accounts possess critical privileges on the
Servers for their smooth operations. ETCO India will help in implementing best practices in
administrative account management.

(g) Users and Groups Management: Management of Users and Groups is very critical to ensure the right
people get the right privileges on the Servers. ETCO India will help you in implementing a sound
management framework on Users and Groups Management on Active Directory, Databases or other
network services.

(h) Password Management: ETCO India shall help your organization to establish Password Policy and
best practices in management of system and User passwords. Wherever applicable, the password policy
would be enforced by the system. In addition to Password Management practices, ETCO India will
support your organization to implement strong authentication techniques for the critical Servers.

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